Contact

Becoming a customer with Saltimport is simple. Go to salt.no and click "Become a customer": salt.appfarm.app/kunderegistrering/registrering

Fill in your details and verify yourself with your mobile phone.

When the form is complete, it is sent to us for verification and approval.

You can log in straight away to see our products and request a price.

We value everything that helps us improve. If you have feedback or suggestions, please send them through our contact form here.

Every suggestion is read and considered.

If you have trouble logging in, or any other issue with your order, please call us so we can look into it as quickly as possible.

You can find your customer number in your customer portal or on your invoice.

You can always send questions to salt@salt.no or call us between 8:00 and 16:00 on 55 33 24 00.

We would be glad to talk with you. Contact one of our sales managers. Read more about them and find contact details here.

To help you with a salt quote in the best way, log in to your customer portal. If you are not yet a customer, please register as one.

In the customer portal you can easily request a price on all our products.

If you have questions, you can contact one of our sales managers.

Saltimport has customers in a range of industries, including fisheries, municipalities, contractors and the food and beverage industry. Our product range, ordering process and freight options are flexible and built to work for every industry.

Contact us for a non-binding salt quote.

If this is your first login attempt and you do not receive a PIN code, please contact us so we can help you. Some customers unfortunately find that the PIN code takes a long time to arrive.

If you know colleagues who already have access, ask them to check that your user is registered with the correct email address.

Check your spam filter and junk folder.

Contact us if you need help.

We normally reply to all enquiries within a short time, and no later than the same day. We apologise that you have not heard back about your order. Send us an enquiry here, call us on 55 33 24 00 or email salt@salt.no, and we will find out what happened to your order.

Placing your order through your customer portal lowers the risk of it going astray.

With Saltimport you can collect the goods yourself or have them delivered. Freight and energy surcharge are added.

Saltimport has terminals in Oslo, Bergen, Trondheim, Ålesund, Risavika and on Vannøya in Troms. See locations here.

We offer collection of loose road salt in bulk at our sites in Bergen, Trondheim and Oslo. To collect, you need an access code for the site and training in how to use it.

If anything goes wrong, please contact us.

For orders placed before 12:00, you can estimate a delivery time of about 2 to 3 working days. We always do what we can to deliver as quickly as possible. If you need the goods sooner, let us know and we will do what we can. We always give an estimated delivery date in the order confirmation.

Delays can occur, so it is wise to order in good time.

We recommend that you plan and order salt well ahead.

We always do our utmost to make sure you receive goods in good condition.

If you receive anything damaged or incomplete, please document it with photos, the order number and, if relevant, the batch or lot number of the goods concerned. Send this to quality@salt.no and salt@salt.no. If you know when the damage may have occurred, please include that too.

We will then take up the case and follow it up with you as soon as possible.

If your goods are delayed, send an email to salt@salt.no with your order reference.

Yes, we are ISO certified, and we supply salt approved as kosher and halal.

You will find the data sheets for your products as PDF files in your customer portal.

1. Log in via salt.no
2. Click "Order and view products"
3. Click the product you need the data sheet for
4. Download the attachment

If an attachment is missing, please contact us through the contact form here or send an email to salt@salt.no. Include your customer number in the message.

We have collected frequently asked questions and other useful information about using road salt on this page.

Customer service is open Monday to Friday, 8:00 to 16:00.

Our self-service facilities are open around the clock. If you have questions about them, contact us here.

You will find our terminals and their opening hours here. The terminals are open Monday to Friday at these times.

• Bergen 07:00 to 15:00
• Trondheim 07:30 to 15:30
• Ålesund 08:00 to 16:00
• Vanna 08:00 to 16:00
• Oslo 08:00 to 15:00
• Risavika 08:00 to 16:00
• Haugesund 08:00 to 16:00
• Sortland by agreement